State Personnel Board
801 Capitol Mall
Sacramento, CA 95814
or TTY 1-(800) 735-2929
Agency Code: 7500 Class Code: 6220 Exam Code: 2PB10
Department of Mental Health (DMH)
State Compensation Insurance Fund
Department of Motor Vehicles (DMV)
Department of Transportation (DOT)
Department of General Services (DGS)
Franchise Tax Board (FTB)
Department of Parks and Recreation
Department of Education (CDE)
Board of Equalization (BOE)
California State Lottery
Employment Development Department (EDD)
Final Filing Date:
April 26, 2012
Type of Recruitment:
MONTHLY-RANGED-SALARY – $2,877.00 to $3,591.00
Limited Term Full-time
Limited Term Part-Time
Limited Term Intermittent
The testing departments mentioned above are pleased to announce the administration
of the Warehouse Worker examination. The list of eligibles will be used to fill vacancies
throughout the State of California. Refer to the “Filing Instructions” Section of this
bulletin for upcoming exam dates and locations.
An equal opportunity employer to all regardless of race, color, creed, national origin, ancestry, sex,
marital status, disability, religious or political affiliation, age, or sexual orientation.
DRUG FREE STATEMENT
It is an objective of the state of California to achieve a drug-free state work place. Any applicant for
state employment will be expected to behave in accordance with this objective because the use of
illegal drugs is inconsistent with the law of the state, the rules governing civil service and the special
trust placed in public servants.
WHO SHOULD APPLY?
Candidates who meet the minimum qualifications as stated below may apply. All applicants must meet
the education and/or experience requirements as stated on this examination bulletin. Once you have
taken the examination, you may not reapply for twelve (12) months.
The application filing process will consist of an online self-scheduling process. Examination
dates for various locations will be posted and updated as new exam dates become available.
The current examination schedule is as follows:
Test Location Exam Scheduling Dates Day of Written Exam
Sacramento: April 26, 2012 April 28, 2012 (Saturday)
Southern Area: Anticipated for July/August 2012 Anticipated for August 2012
Note: Future exam dates to be posted.
AS A REMINDER, FILING MUST BE COMPLETED ONLINE. THE FILING DATE AND TIME IS APRIL 26, 2012 (ONLY)
FROM 9AM UNTIL FILLED. THE ABILITY TO SCHEDULE WILL NOT BE AVAILABLE ONCE TEST STIES ARE FILLED.
Where to Apply: Click on the link at the bottom of the bulletin to Self-Schedule on April 26, 2012.
Applicants are to respond to online questions to determine if they meet the minimum qualifications in
order to take the written test. An immediate minimum qualification determination will be made by the
online system. If an applicant qualifies, he/she will be allowed to schedule a date, time, and place to
take the examination; however, space is limited and will be available on a first come basis.
Once test sites are “full” applicants will not be able to apply until additional test dates are posted. These dates and
locations will be posted online as they are needed. Please print the Notice to Appear for Written Test
and bring it along with a photo identification card to the written test site.
SPECIAL TESTING ARRANGEMENTS
If you have a disability and need special assistance or special testing arrangements, contact the
Examination Unit at (916) 657-7553, or via the California Relay Services for the deaf or hearing
impaired from TTY Phones at 1-(800)735-2929 or from voice phones at 1-(800)735-2922.
Applicants must bring photo identification or two forms of signed identification to the written
ELIGIBLE LIST INFORMATION
Names of successful competitors are merged into the list in order of final scores regardless of date.
Eligibility expires 24 months after it is established. A candidate may be tested only once during any 12
REQUIREMENTS FOR ADMITTANCE TO THE EXAMINATION
Possession of a Class III California driver license valid for the operation of any two-axle single-motor
vehicle and one towed vehicle (i.e., a trailer with a gross weight of 6,000 pounds or less).* And
One year of experience in the California state service performing the duties of a Service Assistant
(Warehouse and Stores).
One year of experience assisting in the receipt, storage or issue of materials from a centralized
stockroom or warehouse.
(*Applicants who do not possess the license will be admitted to the examination, but must secure the
license prior to appointment.)
Under supervision, to perform journeyperson work in the receipt, storage, inventory, and issue of
materials; to use powered or non-powered materials handling equipment as necessary; may instruct,
lead or supervise inmates, wards or resident workers; and to do other related work.
Positions exist throughout the State.
0000 – ANYWHERE
3700 – SAN DIEGO
0100 – ALAMEDA
3800 – SAN FRANCISCO
0400 – BUTTE
3900 – SAN JOAQUIN
0700 – CONTRA COSTA
4000 – SAN LUIS OBISPO
1000 – FRESNO
4400 – SANTA CRUZ
1900 – LOS ANGELES
4500 – SHASTA
2800 – NAPA
4800 – SOLANO
3000 – ORANGE
4900 – SONOMA
3300 – RIVERSIDE
5500 – TUOLUMNE
3400 – SACRAMENTO
5700 – YOLO
3600 – SAN BERNARDINO
5800 – YUBA
The examination will consist of a written test weighted 100%. Candidates must attain an overall
minimum score of 70% in order to be placed on the eligible list.
Note: Cell phones, palm pilots, and other electronic devices may not be used during the examination.
SCOPE OF EXAMINATION
WRITTEN TEST – WEIGHTED 100%
In addition to evaluating the competitors’ relative abilities as demonstrated by quality and breadth of
experience, the examination has been developed to measure relative to job demands, each
competitor’s knowledge and abilities listed in the “Knowledge and Abilities” section.
The examination for Warehouse Worker consists of the following four test sections:
KNOWLEDGE AND ABILITIES
A. Knowledge of:
1) The methods and practices used in storing, shipping, packing and unpacking materials
and supplies for warehouse shipments, deliveries, and storage.
2) Inventory procedures and records for warehouse materials and equipment.
3) The powered materials handling equipment (e.g., carts, forklifts, standup lifts, pallet
jacks) used in receiving, storing, and shipping materials and supplies.
4) The equipment and function of forklifts for safety inspection and in receiving, shipping,
storing and moving warehouse materials and supplies.
5) The manual materials handling equipment (e.g., carts, ladders, pallet jacks, dollies)
used in receiving, storing, and shipping materials and supplies.
6) Basic mathematical operations (e.g., addition, subtraction, multiplication, division,
percentages, order of operations) for checking, counting, shipping, and tracking
7) Different units of measurement (e.g., cases, individual units) for checking, counting,
shipping, and tracking material.
8) Common forms and documents used in receiving and shipping materials, supplies,
B. Ability to:
1) Store materials, supplies, and equipment in an orderly and accessible manner in
warehouses, tool rooms, supply rooms, or other areas.
2) Determine and execute proper storage methods, identification, and stock location based
on shelf life and space availability.
3) Practice personal safety and vigilance in the identification of safety or security hazards
to actively support a safe and hazard free working environment.
4) Use proper body mechanics while lifting to avoid injuries and comply with safe handling
procedures regarding receiving, storing, and shipping materials, supplies, and/or
5) Discern details to receive, store, and ship materials and supplies in a safe manner.
6) Perform basic mathematical computations (e.g., addition, subtraction, multiplication,
division, ratios, percentages) for checking, counting, shipping, and tracking material.
7) Identify information, materials, and resources needed to complete a project or
8) Complete tasks in a timely, detailed, and orderly manner.
9) Identify and anticipate problems and act proactively.
10) Analyze and evaluate situations accurately and thoroughly to determine and implement
effective, appropriate courses of action.
11) Use logic and reasoning to identify the strengths and weaknesses of alternative
approaches or solutions to allow for an effective resolution of problems.
12) Arrange items or actions into logical orders or patterns according to a specific rule or set
of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
13) Follow instructions to ensure adequate comprehension and follow through.
14) Read and comprehend written materials (e.g. references, summaries, memos, letters) in
order to apply information and determine appropriate courses of action.
Veterans’ Preference credits will be added to the final score of all competitors who are successful in this
examination and who qualify for, and have requested, these points through the State Personnel Board.
Due to changes in the law, effective January 1, 1996, Veterans who have achieved permanent civil
service status are not eligible to receive veterans’ preference credits.
Career credits will not be added to the final score of this examination.
Neatness and willingness to do heavy manual labor in either indoor or outdoor storage areas.
If you have any questions concerning this examination, please contact:
State Personnel Board
801 Capitol Mall
Sacramento, CA 95814
or TTY 1-(800) 735-2929
Please click on the link below to review the official California State Personnel Board class specification:
For an examination with a written feature, it is the candidate’s responsibility to contact the State
Personnel Board, Examination Unit at (866) 844-8671, three days prior to the written test date if he/she
has not received his/her notice.
Examination Locations: When a written test is part of the examination, it will be given in such places in
California as the number of candidates and conditions warrant.
Standard State Applications are available at www.jobs.ca.gov, State Personnel Board offices, local
offices of the Employment Development Department and the testing department on this job bulletin.
If you meet the requirements stated on this examination bulletin, you may take this examination, which
is competitive. Possession of the entrance requirements does not assure a place on the eligible list.
Your performance in the examination described on this bulletin will be rated against a predetermined
job-related rating, and all candidates who pass will be ranked according to their scores.
The State Personnel Board reserves the right to revise the examination plan to better meet the needs
of the service, if the circumstances under which this examination was planned change. Such revision will
be in accordance with civil service laws and rules and all competitors will be notified.
General Qualifications: Candidates must possess essential personal qualifications including integrity,
initiative, dependability, good judgment, and ability to work cooperatively with others; and a state of
health consistent with the ability to perform the assigned duties of the class. A medical examination may
be required. In open examinations, investigation may be made of employment records and personal
history, and fingerprinting may be required.
Eligible Lists: Eligible lists established by competitive examination, regardless of date, must be used in
the following order: 1) sub-divisional promotional, 2) departmental promotional, 3) multi-departmental
promotional, 4) service-wide promotional, 5) departmental open, 6) open. When there are two lists of the
same kind, the older must be used first. Eligibles will expire in one to four years unless otherwise stated
on the bulletin.
If High School Equivalence is required: Equivalence to completion of the 12th grade may be
demonstrated in any one of the following ways: 1) passing the General Education Development (GED)
Test; 2) completion of 12 semester units of college-level work; 3) certification from State Department of
Education, a local school board, or high school authorities that the candidate is considered to have
education equivalent to graduation from high school; or 4) for clerical and accounting classes,
substitution of business college work in place of high school on a year-for-year basis.
Veterans’ Preference Points: California Law (Government Code 18971-18978) allows the granting of
Veterans’ Preference Points in open entrance and open, non-promotional entrance examinations.
Veterans’ Preference Points will be added to the final score of all competitors who are successful in
these types of examinations, and who qualify for, and have requested by mail, these points. In open
(only) entrance examinations, Veterans’ Preference Points are granted as follows: 10 points for
veterans, widows and widowers of veterans, and spouses of 100% disabled veterans (5 points for
widows, widowers, and spouses if the veteran was in the National Guard); and 15 points for disabled
veterans. In open, non-promotional entrance examinations, Veterans’ Preference Points are granted
as follows: 10 points for veterans’, and 15 points for disabled veterans. Employees who have achieved
permanent State civil service status are not eligible to receive Veterans’ Preference Points. “Permanent
State civil service status” means the status of an employee who is lawfully retained in his/her position
after completion of the applicable probationary period. This includes permanent intermittent, part-time,
and full-time appointments. In addition, individuals who at any time achieved permanent State civil
service status and subsequently resigned, or were dismissed from State civil service are not eligible to
receive Veterans’ Preference Points. Veteran status is verified by the State Personnel Board (SPB).
Directions to apply for Veterans’ Preference Points are on the Veterans’ Preference Application (Std.
Form 1093), which is available at www.spb.ca.gov or from the State Personnel Board, 801 Capitol Mall,
Sacramento, CA 95814, and the Department of Veterans Affairs.
TDD is Telecommunications Device for the Deaf and is reachable only from phones equipped with a
California Relay Telephone Service for the deaf or hearing impaired
from TDD Phones: 1-800-735-2929 from Voice Phones: 1-800-735-2922
UPON REQUEST, THIS DOCUMENT CAN BE PRODUCED IN BRAILLE OR LARGE PRINT
TAKING THE EXAM